General Terms and Conditions of Go2know GmbH

These general terms and conditions are valid for all contracts with go2know GmbH. Other conditions made by contract partners are only valid if expressly agreed in writing under waiver of the following general terms and conditions.

1. Order

The events and articles from go2know are being ordered during the order management process in the online shop on www.go2know.de. The display of the products in the online shop is not a legally effective offer, but a representation in an online catalogue without obligation. By clicking the button „buy“ you place a binding order of the articles in the shopping cart. The confirmation of receipt of your order will be carried out together with the acceptance of your order directly after being sent via an automated e-mail. With this e-mail confirmation, a contract of sale is concluded.

2. Information on the booked event

You will receive precise documents for the participants of the event (information on arrival, meeting point, plans of the terrain and building etc.) usually 5 days before the event at the earliest or 3 days at the latest.

3. Payment period

If you have chosen "bank transfer" as a means of payment during the ordering process, please transfer the due amount within 2 weeks after the order. The payment of an order is due after the confirmation of order.

4. Change of reservation and cancellation by the participant

Changing the date of a booked event to another date is generally possible until 3 workdays before the beginning of the tour. For a rebooking, an overall operating sum of 15 Euro per person accrues. From two days in advance of the beginning of the event on or for a no-show the fee is 100 percent of the participant fee. A cancellation of a booked event is not possible.

The wish to rebook has to be submitted in writing, by phone or e-mail at go2know. Significant is the date of submittance. You can of course also provide an alternative participant.

5. Cancellation by go2know

In case that an act of force-majeure (e.g. up-to-date weather alerts) or any peculiarities appear on site, go2know can cancel the contract and call off the event. If an event has to be cancelled, go2know will reimburse the paid participant fees immediately and completely.

6. Change of date

In order to be able to react to any potentially appearing peculiarities on site, changes of program due to the given circumstances are possible.

7. Liabilities

Participants are fully liable for any damages on hired equipment or accessory. In case of accidents during the arrival or departure, participants are liable for themselves.

For accidents during the event the following is valid:

Entering the terrain and the buildings happens at the participant’s own risk. Parents are liable for their children’s actions. The participants are obliged to follow the instructions and, if necessary, prohibitions regarding the entering of parts of the terrains or buildings. In the case of accidents or injuries, go2know is not liable.

Excluded from this disclaimer of warranty are damages

a) from the violation of life, body or health, which are based on a negligent breach of duty by go2know or a willful or negligent breach of duty by a legal agent or assistant of go2know

b) which are based on a grossly negligent breach of duty or a willful or negligent breach of duty by a legal agent or assistant of go2know

8. Personal responsibility

For your submitted photos, contributions and behavior in the go2know CLUB you are personally responsible. You are obliged to not violate existing law in the context of using our platform. In the case of violation of existing law, our terms of use or important reasons of our judgment, we are authorized to cancel your membership in the go2know CLUB without further notice or to exclude you from our other services without notice. Furthermore, you are personally responsible for the correctness and completeness of your specifications in the bill-board area of the go2know CLUB.

9. Checking of submitted content

We are authorized to check, modify, delete or block your photos and/or contributions. We can transfer this authorization to a host in case if necessary.

10. Rights of exploitation

By transferring content to our server you declare and guarantee to hold all rights of exploitation of the content yourself. Simultaneously you transfer the rights to display, rate and discuss your content within all online services of go2know (go2know CLUB and go2know online shop).

You furthermore discharge us from any third party requirements, which might sue us regarding to any violation of their property rights. All occurring costs will be covered by yourself in this case.

All online content in the go2know webservices is protected by copyright and it is not allowed to download, copy, or use them for any commercial purposes without previous agreement.

11. Contests

The web services of go2know do not offer claims to participate in contests or competitions nor any distributable profits. Participation in such contests is generally voluntary. You agree to let us publish the winning photos in a separate gallery and block them for participation in any further contests.

12. Advertising

With your registration on www.go2know.de you do also agree to the display of advertising on our website.

13. Photographs for commercial purposes

The commercial use of photographs taken on tours with go2know is only admitted by explicit permission of the owner.

14. Settlement of disputes

For settling consumer disputes out-of-court, the European Union offers a platform for online dispute resolution (“ODR platform“) at

15. Storage and accessibility of the contract text

We save the contract text and send it to you together with our general terms and conditions via e-mail. The valid version of our terms and conditions can be read here. You can see your past orders in our customer log-in section.

16. Changes

We reserve our right to change our offer and our terms and conditions at any time, without declaration of reasons. Changes will be published in due time and via a suitable means of communication.

17. Severability clause

Should a regulation of these terms be not valid or infringe applicable German law, it is replaced by a valid or practicable regulation which is the closest to the idea of law that has been proven not valid.

You accept these terms and conditions with your registration.
A downloadable pdf version of these terms and conditions for your documents can be found here.

>>> PDF version

Status: September 2016

Phone: 030 – 26 558 150


USt-IdNr. according to §27 a UstG: DE 294 930 973

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